Privacy Policy — bet86 Online Casino

This Privacy Policy is issued by bet86 ("the Company," "we," "us," or "our"), the operator of the online gaming platform accessible at bet86.one ("the Platform"). bet86 is the data controller responsible for the personal data of registered players and visitors to the Platform.

bet86 operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to upholding the data privacy rights of all Filipino players in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR").

This Privacy Policy applies to all personal data collected through the Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and general use of the bet86 website and any associated mobile applications.

bet86 collects the following categories of personal data, depending on how you interact with the Platform:

bet86 collects personal data through the following channels:

3.1 Direct Collection

You provide data directly to bet86 when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or respond to surveys. This is the primary source of personal data we hold about you.

3.2 Automated Collection

When you access the Platform, our servers automatically collect technical data such as your IP address, device identifiers, browser type, and session activity. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 7 of this policy.

3.3 Third-Party Sources

In certain circumstances, bet86 may receive personal data about you from third parties, including:

• Payment service providers (e.g., GCash, PayMaya, BPI, BDO, Metrobank) for transaction verification purposes.
• Identity verification and KYC service providers engaged by bet86 to assist with document authentication.
• Fraud prevention and anti-money laundering screening services.
• PAGCOR and other regulatory bodies, where required by law.

bet86 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your bet86 player account, including verifying your identity and age (21+ requirement) during registration.
• Service Delivery: To provide access to all games, betting markets, and features available on the Platform, and to process your bets, deposits, and withdrawals.
• KYC & AML Compliance: To verify your identity, screen against sanctions lists, and comply with our obligations under the Anti-Money Laundering Act (RA 9160) and PAGCOR regulations.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Responsible Gaming: To monitor your gaming activity for signs of problem gambling, enforce deposit and loss limits you have set, and administer self-exclusion requests.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, cheating, and other prohibited conduct on the Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about bet86 — but only where you have provided your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct A/B testing, and improve the performance, design, and features of the bet86 Platform.
• Legal Compliance: To comply with applicable Philippine laws, court orders, regulatory requirements, and lawful requests from government authorities.

Under the Data Privacy Act of 2012, bet86 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your bet86 account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including the Anti-Money Laundering Act, PAGCOR regulations, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for bet86's legitimate interests in preventing fraud, ensuring platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

bet86 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting providers, customer support software vendors, and analytics providers. These parties are contractually bound to process your data only on our instructions and in accordance with the DPA.

6.2 Regulatory and Law Enforcement Authorities

bet86 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other Philippine government authorities where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of bet86's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. You will be notified of any such transfer in advance.

6.4 With Your Consent

We may share your data with other third parties where you have given your explicit consent to such sharing.

The bet86 Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze how the Platform is used. A cookie is a small text file placed on your device when you visit a website.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred game categories, and responsible gaming limits you have set.
• Analytics Cookies: Help us understand how players use the Platform — which games are most popular, where users encounter difficulties, and how we can improve the overall experience. Data collected is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content about bet86 to you. These are only placed with your consent.

7.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bet86 Platform. For full details on the cookies we use, please refer to our Cookie Notice available on the Platform.

bet86 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with bet86's data disposal procedures.

bet86 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the bet86 Platform is encrypted using TLS 1.2 or higher. Sensitive data stored in our systems is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized bet86 personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication: bet86 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Penetration Testing: The Platform undergoes regular security assessments and penetration testing by independent security professionals to identify and remediate vulnerabilities.
• Incident Response: bet86 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) within 72 hours and affected individuals without undue delay, as required by the DPA.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bet86:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and shared — which is the primary purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data bet86 holds about you, along with information about how it is processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your bet86 account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR regulations and the AML Act.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: If you believe bet86 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer at the details provided in Section 14. We will respond to all verified requests within 15 business days, as required by the DPA.

The bet86 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. bet86 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete all personal data collected, and return any deposits made, subject to applicable verification procedures.

If you are a parent or guardian and believe that your child has registered on the bet86 Platform, please contact us immediately at the details provided in Section 14 so we can take prompt action.

bet86 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud hosting and analytics providers — may process data in other countries. Where personal data is transferred outside the Philippines, bet86 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.

Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries recognized as providing an adequate level of data protection. By using the bet86 Platform, you acknowledge and consent to such transfers where necessary for the provision of our services.

bet86 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

Where changes are significant, bet86 will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Your continued use of the bet86 Platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. If you do not agree with the revised policy, you should cease using the Platform and may request account closure by contacting our support team.

bet86 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and the issuances of the National Privacy Commission. The DPO is responsible for overseeing bet86's compliance with data privacy obligations and serving as the primary point of contact for data subject rights requests and privacy-related inquiries.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bet86, please contact us:

• Email: [email protected]
• General Support: [email protected]
• Response Time: We aim to respond to all privacy-related inquiries within 5 business days, and to formal data subject rights requests within 15 business days as required by the DPA.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through its official channels.